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Privacy Policy

Carwin Logistics LLC has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information. Carwin Logistics LLC does not sell, share or distribute customer information to any third-party organization.

Carwin Logistics LLC is responsible for maintaining and protecting customer information under its control.

Identifying Purposes
The purposes for which customer information is collected shall be identified before or at the time the information is collected.

The knowledge and consent of the customer are required for the collection, use, or disclosure of customer information except where required or permitted by law.

Limiting Collection 
The customer information collected must be limited to those details necessary for the purposes identified by information must be collected by fair and lawful means.

Limiting Use, Disclosure, and Retention
Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Customer information must be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information 
Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Openness is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Customer Access 
Upon request, a customer shall be informed of the existence, use, and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information and may request that it be amended, if appropriate.

Handling Customer Complaints and Suggestions 
Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at

 Opt-Out Option

If you would like to unsubscribe, please send an email to

Security Policy

Your payment ad personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. 

Cancellation Policy

I agree to pay the total charges for moving coordinator services to be provided by Carwin Logistics LLC (the "Company"). I understand that my deposit/fee represents only a portion of my total estimated service charges. For scheduling and routing purposes my deposit/fee is not refundable unless I notify the Company at (800) 985-5741 of my intent to cancel the estimate, change my pick up date, or place the move on hold, at least 5 business days (Saturday, Sundays and Holidays not included) prior to the pack or load date (whichever applies) listed above. I understand that if I cancel my move less than 5 days prior to the scheduled pack or load date and the truck has not arrived at the pick-up location then I am only entitled to receive a credit of my deposit for future interstate moving services to be used by the cardholder within a 12-month period from the date of cancellation. If I cancel my move less than 5 days prior to the scheduled pick-up or load date and the truck has arrived to attempt services, then I am not entitled to a refund or a credit of my deposit/fee. All credit card refunds will be processed on my next billing statement.

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